Safemode - an AI transformation agency that ships real AI systems for enterprise and government. Production AI from strategy through to the on-call roster.

Ship real AI systems.Not experiments.

We turn high-value workflows into production AI that actually runs. From first scope to deployment, one team owns the outcome end-to-end.

Systems operational · Available for new mandates
Next · What we buildRead on
01 · Services

Everythingwe’dbuildforyou.

Eight disciplines, one team. You brief us once and we take it from strategy through to the on-call roster. No sub-contractors, no hand-offs, no new people six weeks in.

0101 / 08

AI strategy

Two weeks with your team. We leave with a ranked shortlist of AI bets by payback, an honest list of what not to touch, and a scorecard to hold the programme to.

RoadmapROIRisk
0202 / 08

AI products

Full-stack AI-native products where the AI is the product, not a sidebar. We design them, build them, and run them. You keep the IP; we keep the operating manual.

ProductEngineeringScale
0303 / 08

Workflow automation

Long-running workflows that talk to your CRM, ERP, ticketing and spreadsheets. Manual work collapses. Exceptions get a human. Runbooks ship with the code.

RPAOrchestrationIntegrations
0404 / 08

AI agents

Software teammates that do the tedious parts of the day. Research, drafting, triage, tool calls. We build them, measure them, and keep them honest.

OpsSupportResearch
0505 / 08

Data platforms

Warehouses, pipelines, and the dashboards that senior people open on a Monday. The plumbing your AI needs before anyone asks about AI.

WarehouseBIMLOps
0606 / 08

Voice & chat

Multilingual voice and chat interfaces that work with Indian accents, bad lines, and citizens who just want their pass extended. Built for real deployments.

VoiceIVRMultilingual
0707 / 08

Governance

Audit trails, evaluation harnesses, red-team harnesses, PII redaction, policy-as-code. The controls your CISO, auditor and board read before you ship.

AuditSecurityPolicy
0808 / 08

Embedded squads

A senior team that sits with yours for a few months. Pre-sales to production. Same people in the pitch, the codebase, and the 2 a.m. page.

SquadsEmbeddedOn-demand
02 · Who we serve

Whoweworkwith.

A seed-stage founder, a 50,000-person enterprise, and a state government don’t need the same contract. They do need the same level of seriousness. That’s what we bring.

For startups

Ship the AI part of the product.

Most founders don’t need a head of AI. They need the one feature that makes the product feel inevitable. We come in for a sprint, ship it, and get out of the way.

MVP engineeringAgentic featuresRAG searchGrowth copilots
From whiteboard to beta in 6 to 10 weeks.
For enterprise

Put AI on the critical path.

One team that owns strategy, engineering, operations and change management under a single contract. You stop chasing vendors. We stop the finger-pointing.

Core modernisationData platformsProcess automationAI governance
A twelve-month programme with quarterly P&L impact.
For government

Built for audit, built for scale.

Procurement-compliant contracts. Sovereign-cloud or on-prem deployment. Multilingual voice. Policy-as-code. The kind of AI a secretary can actually defend.

Citizen servicesVoice AI in local languagesDecision supportCompliance
From one district live to a state-wide rollout.
Clients we have worked with
Tata Group
Oracle
Salesforce
SAP
Adobe
Karnataka Government
Mercedes-Benz
Nestle
Bank of America
Citi Bank
Uber
Kotak Mahindra Bank
Bihar Government
Jio
Delhivery
Cred
Tech Mahindra
Zoho
Infor
Haryana Government
Zscaler
Aon
AXA
Star Health Insurance
Navneet Publications
Canam
Skill India
Grappus
Unberry
Lohia Group
03 · Outcomes

Numberswecanpointat.

Citizens on the platform
0M+

A single account across twenty districts of a Union Territory. Identity, entitlements, grievance redressal. Running on sovereign cloud.

Students on the hub
0.0M+

India’s largest educational publisher. Live classes, workbooks and assessments, one dashboard each for teachers, parents and students.

Conversion uplift
0%

A mobile trading flow for a top-five Indian bank. Eleven taps cut to three. Execution 76% faster. Order completion four times higher.

Tasks drafted by AI
0%

An admissions counsellor agent. Student shortlists, document checklists and outreach drafts. The counsellor approves, the agent does the typing.

04 · Selected work

Programmeswe'veshipped.

Government
Digital Union Territory

One platform. Twenty districts. Fifteen million citizens.

Unified e-governance platform with AI-driven service analytics. Identity, entitlements, grievance redressal and service delivery under a single citizen account.

15M+
Citizens served
20
Districts rolled out
24/7
Service availability
On-prem
Sovereign cloud
E-GovernanceAI AnalyticsIdentityVoice IVR
20 districts
15M+ citizens
24/7 uptime
Enterprise · Banking
Kotak Mahindra Bank

A mobile trading flow re-engineered for speed and conversion.

Strategic re-engineering of the mobile trading interface. Friction points removed, pre-trade checks parallelised, order-entry flow rebuilt from scratch.

76%
Faster execution
400%
Conversion uplift
iOS + Android
Shipped
0 regressions
Security review
FintechUX Re-engineeringMobilePerformance
Trade
NIFTY 50
22,410
+0.82%
Enterprise · EdTech
Navneet Publications

A national EdTech dashboard for the country's largest publisher.

Unified hub integrating live classes, digital content and assessments into a single dashboard for teachers, parents and students across India.

1.5M+
Students onboarded
28
States live
3x
Engagement
Multilingual
Localisation
EdTechPlatformVideoAssessments
Active
124
Paused
8
Queued
37
Last 30d+18.2%
05 · What we reach for

Thestack,thewayweuseit.

We’re not loyal to a vendor. We pick the layer that fits your outcome, your latency budget, and your security team. Every square below comes with evals and an owner.

Ll01 / 09

Frontier LLMs

We use the best model for each step, not the same one everywhere. A reasoning tier for hard calls, a fast tier for volume, a local fine-tune when privacy or cost demands it.

AnthropicOpenAIGeminiLocal
Ra02 / 09

Retrieval

Chunking, hybrid search, re-ranking, freshness. The glamourless part that decides whether the agent sounds clever or like it’s hallucinating.

pgvectorPineconeWeaviate
Va03 / 09

Voice

Hindi, Tamil, Kannada, Bengali, Marathi and nine more. Accents, background noise, barge-in. Telephony, web, on-device.

DeepgramElevenLabsWhisper
Or04 / 09

Agents

Planners, tool use, memory, guardrails, retries. Built so they can be paused, audited and rolled back. Not a demo notebook.

LangGraphAutoGenInngest
Dt05 / 09

Data

The warehouse, the pipelines, the lineage, the semantic layer. The thing that has to be right before anything downstream is worth shipping.

SnowflakeBigQueryDatabricksPostgres
Ev06 / 09

Evaluation

Offline suites, online A/B, red-team probes, trace-level debugging. Every deploy is scored before the CTO sees it.

LangfuseBraintrustRagas
De07 / 09

Deployment

AWS, GCP, Azure, a private VPC, or fully on-prem in a Tier-4 DC. Whatever the security team says, we can run it there.

AWSGCPAzureOn-prem
Rt08 / 09

Realtime

Sub-500ms transport for voice and streamed tokens. Backpressure, retries, reconnection. The parts you don’t notice when they work.

WebRTCSSEgRPC
Gv09 / 09

Governance

Policy written as code. PII and PHI stripped before the prompt. An audit trail a regulator can read. This is a design input, not a Friday afternoon patch.

Policy-as-codePII guardsAudit trails
06 · How we work

Howanengagementruns.

Four phases. Each has a gate, a dated deliverable and a named owner. The phase ends when the work is done, not when the timesheet says so.

01
2 weeks

Discovery

Two weeks, sat next to your team. We read the tickets, map the workflows, interview the operators, and leave with a shortlist of use-cases ranked by payback and an honest list of what we’d stay away from.

Deliverables
  • Use-case inventory
  • Data audit
  • Payback model
  • Risks we’ll manage
02
2 weeks

Architect

The reference architecture. Models, data flow, deployment topology, evaluation harness, governance. Signed off by your security and legal before we write any code. This is the fastest way to avoid a rewrite later.

Deliverables
  • Target architecture
  • Eval harness
  • Security plan
  • Contracts
03
6 to 10 weeks

Build

One squad, one accountable engineer per workstream, two-week sprints. We ship against acceptance criteria you agree before we start, not status updates we draft on a Friday.

Deliverables
  • Working product
  • Automated evals
  • Pilot cohort
  • Runbooks
04
Ongoing

Operate

We don’t leave a prototype on a shelf. We run the system with you. 24/7 pager, monthly model refresh, quarterly business review, an open Slack channel for as long as the numbers keep moving.

Deliverables
  • SRE coverage
  • Model refresh
  • Usage analytics
  • QBR pack
07 · In their words

Intheirownwords.

They scoped in two weeks and were in production in ten. Our underwriters close cases in under a day now, and the audit trail came built-in.

Chief Operating Officer
A national insurance carrier

We tried three vendors before Safemode. They were the only ones who stayed on the phone at 2 a.m. when the pipeline broke - and then fixed it by morning.

Head of Data Engineering
A growth-stage fintech

The voice system handles calls in seven languages we used to triage by hand. Extension renewals that took nine days now take four hours.

Director of Citizen Services
A state government department

Our operators are saving four drafting days a week. The models they shipped are the first ones that haven't quietly regressed in production.

Founder & CEO
A vertical SaaS company

They scoped in two weeks and were in production in ten. Our underwriters close cases in under a day now, and the audit trail came built-in.

Chief Operating Officer
A national insurance carrier

We tried three vendors before Safemode. They were the only ones who stayed on the phone at 2 a.m. when the pipeline broke - and then fixed it by morning.

Head of Data Engineering
A growth-stage fintech

The voice system handles calls in seven languages we used to triage by hand. Extension renewals that took nine days now take four hours.

Director of Citizen Services
A state government department

Our operators are saving four drafting days a week. The models they shipped are the first ones that haven't quietly regressed in production.

Founder & CEO
A vertical SaaS company
09 · Frequently asked

Thequestionswehearthemost.

We don't write slides and disappear. A Safemode engagement is one accountable squad that owns strategy, engineering and operations through to production. Hard SLAs, evaluation harnesses, an on-call pager. The same people in the pitch, the code, and the 2 a.m. incident.
10 · Start here

Let’sbuildyoursystemnext.

Thirty minutes with someone who’d be doing the work. No slide deck, no intake form. We’ll tell you what’s feasible, where you’ll hit friction, and what we’d pick up first.

Response
< 24 hours
First read
No NDA needed
Bangalore / Remote
UTC ±12